Overview

These Terms & Conditions apply to purchases made from Evergreen Landscape Supplies. By placing an order with us, you agree to the terms outlined below. Please read them carefully before completing your purchase.

Orders

All orders are subject to product availability, order confirmation, and payment approval. We reserve the right to contact you if any product is unavailable, incorrectly priced, or requires further information before dispatch or pickup.

Product Information

We make every effort to ensure product descriptions, images, prices, and availability are accurate. However, colours, textures, sizes, and natural material appearances may vary slightly from the images shown on our website. Product recommendations are provided as general guidance only and should be checked against your project requirements.

Pricing & Payment

All prices are shown in New Zealand dollars unless stated otherwise. Prices may change without notice. Orders must be paid in full before delivery, pickup, or dispatch unless otherwise agreed with Evergreen Landscape Supplies.

Delivery & Pickup

Delivery options, timeframes, and costs may vary depending on your location, product type, order size, site access, and stock availability. Customers are responsible for providing accurate delivery details and ensuring safe access for delivery. Pickup orders must be collected only after confirmation from our team.

Returns & Refunds

Please contact us before returning any product. Returns must be approved by our team before any item is sent back or brought back to us. Products may need to be unused, unopened where applicable, and in resaleable condition. Refunds or exchanges will be assessed based on the product condition and order details.

Limitation of Liability

Evergreen Landscape Supplies is not responsible for loss, damage, delay, installation issues, or project outcomes caused by incorrect product selection, inaccurate measurements, unsuitable site conditions, or misuse of products. Customers should seek professional advice where required.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be available on this page.

Contact Us

If you have any questions about these Terms & Conditions, please contact our team before placing an order.

Phone: 022 065 1888
Email: info@evergreenlandscape.co.nz
Address: 141 Hugo Johnston Drive, Penrose, Auckland 1061